Domains and Competencies

The Domains and Competencies flow from the graduate MHSA program's Mission of:

• Challenging students in the classroom and in applied field experiences including internships and required residencies
• Developing internal and external collaborative relationships with academicians and with health care practitioners which lead to innovations in teaching as well as in the delivery of health services
• Incorporating research, scholarship, and collaborative projects into the classroom experiences and field work, and considering that Mission's focus on preparing graduates for leadership positions in a variety of healthcare organizations ("educate knowledgeable, highly skilled, values-oriented future leaders who will contribute to the health of society by continuously improving the management of health related organizations"), the following Domains and Competencies are utilized.

Domain I: Knowledge of the Healthcare Environment 

• 1. Describe issues and trends in the organization and delivery of healthcare.
• 2. Articulate implementation and delivery of best practice guidelines of healthcare services.
• 3. Use epidemiologic measures to assess population health.
• 4. Describe the application of diversity, equity, and inclusion in the management of employees and professional staff.

Domain II: Business Skills and Knowledge

• 5. Describe reimbursement and coding models.
• 6. Apply finance methods.
• 7. Describe strategic management and marketing.
• 8. Compare data management systems.
• 9. Analyze healthcare data and interpret quantitative information.
• 10. Apply quality and process improvement techniques.
• 11. Apply project management techniques.
• 12. Apply economic principles to management decisions.
• 13. Evaluate the implications of public and private policies on healthcare organizations.

Domain III: Communications and Relationship Management 

• 14. Write in an effective, concise, and persuasive style.
• 15. Demonstrate effective presentation skills.
• 16. Produce collaborative work in diverse multi-disciplinary teams. 

Domain IV: Law, Ethics and Professionalism

• 17. Apply ethical principles to decision making.
• 18. Articulate differing codes and principles of professional ethics.
• 19. Describe the effect of laws, regulations, and rules on the management of healthcare.

Domain V: Leadership

• 20. Articulate organizational dynamics and governance.
• 21.  Improve professional weaknesses and share strengths.
• 22. Assess consequences of decisions.
• 23. Demonstrate professional behavior and skills

SLOs approved on April 25, 2022 by HSA Faculty

Students are assessed at the beginning of the program and after every semester on their level of competence in the five domains of our competency model.