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Physical Plant

Work Requests

 Service/Work Requests

A service request consists of a formal request made by a student, staff member or faculty to obtain one of the services offered by the facilities department. Once the customer sends a service request, the physical plant department reviews the request and creates a work order and schedules the work to the appropriate trade. Examples of service requests are listed below.

   Carpentry    Doors/Locks    Electrical    General Building           Maintenance    HVAC    Janitorial/Custodial    Move/Set-up    Pest Control     Plumbing    Grounds/Roads
  •   Blinds/curtain repair
  •   Cabinet repair
  •   Ceiling tiles
  •   Hang misc. items
  •   Patch/paint
  •   Shelving
  • Access request
  • Broken key
  • Door
  • Electronic access
  • Locked desk/cabinet
  • New key/replacement
  • Other
  • Exit sign
  • Lighting - Exterior
  • Lighting - Fixture repair
  • Lighting - Interior
  • Lighting - Sign
  • Power loss/interruption
  • Receptacle no power
  • Alarm
  • Appliance repair
  • Elevator
  • Roof/window leak
  • Signage
  • Water flooding from rain
  • Other
  • Lack of ventilation
  • Noises
  • Too hot
  • Too cold
  • Carpet cleaning/vacuuming
  • Clean-up/spills
  • Dusting
  • Empty Trash/Recycle
  • Kitchen
  • Restroom clean/supplies
  • Window cleaning
  • Delivery assistance
  • Event set-up
  • Inter-office moves
  • Move in
  • Move out
  • Pest control
  • Clogged toilet/sink/drain
  • Repair Toilet/sink/drain/faucet
  • Water leak  
  • Exterior clogged drain
  • Ice removal
  • Landscaping
  • Snow removal

Key Requests

All key requests, whether new or replacements, should be submitted as a work order through the link above.  The University Lock Shop follows a strict procedure for issuing keys, including assignments to banner ID#s and approvals from department heads.  This procedure will be initiated after the work order submission. 

Event Requests

All event set-up requests should be submitted as a work order through the link above. 

Emergency Contact

If you have an emergency (a sudden, unexpected occurrence demanding immediate action), you can get in touch with plant any one of the following ways:

  • Enter a Work Order using the link above and select Emergency in the Priority
  • Monday – Friday
               7:30 a.m. - 3:30 p.m.

               Call Physical Plant at 513-745-3151 or email plant@xavier.edu

  • Weekends, holidays, or after business hours

               Call XUPD Campus Police at 513-745-1000

Other Services