Previous User Experience Advisory Groups

About the Library's User Experience Advisory Group

2021-22

• Achievement Highlights

2020-21

• Achievement Highlights - During fall semester, the 20-21 UX Group members brainstormed ideas to help students feel comfortable in the library during the COVID-19 pandemic. Their efforts helped pave the way for the library's submission of a second Library Services and Technology Act Grant from the State Library of Ohio for more mobile dividers. The group's advise also initiated a treat bag giveaway during spring finals week. During spring semester the group administered a photo-typing user experience test and began an in-depth study of "the library of the future" in order to contribute to the plans for a McDonald Library renovation.

James Green - Facilitator, Alyssa Stigler - Social Media & Marketing Intern, Grace Dempsey - Undergraduate Student Rep, Lara Dorger - Faculty Rep (Classics & Modern Languages), and Destyn Jones - Graduate Student Rep

2019-20

• Achievement Highlights - The 19-20 UX Group members participated in and hosted focus groups that gathered feedback and opinions from students about Information Technology's technology support website. The group built an advanced Qualtrics survey to serve as a "secret shopper" tool to evaluate the services and the customer service at the CLC Connection Center through phone and in-person. Before the COVID-19 quarantine, the group began evaluating the Xavier community's space needs and wants throughout the McDonald Library building.

James Green - Facilitator, Lara Dorger - Classics & Modern Languages, Ryan Kambich - Graduate Student Rep, Lauren Mendonsa, Maya Mendonsa, Shannon Lloyd - Graduate Student Rep, and Chloe Connelly - Staff Rep (not pictured: Dawn Givens - Graduate Student Rep and Cymone Langenkamp - Veteran and Military Family Center Rep)

2018-19

• Achievement Highlight - The 18-19 UX Group members concluded administering usability tests and surveys (Qualtrics, Google Forms, Optimal Workshop digital card sort, and circle mapping) focused on a University Library website redesign. The group began an in-depth study of proper library web design and of other university library websites and designed two website homepage mock-ups that were presented to Xavier's Office of Marketing and Communications.

James Green - Facilitator, Dr. Penelope Hardy - History, Samantha Bagnis - Graduate Student Rep, Sarah Dempsey - Digital Media Intern, Maya Mendonsa, Lauren Mendonsa, and Dr. Martin Madar - Theology (not pictured: David Dunlap - Student Veteran Center Rep)

2017-18

• Achievement Highlight - The 17-18 UX Group members continued administering multiple usability tests and surveys (Qualtrics, Google Forms, Optimal Workshop digital card sort, and circle mapping) to several campus constituencies, which focused on a University Library website redesign. The group also adjusted its work for the new Xavier University web platform Cascade.

Maika Llaneza - Staff Rep, Ryan Hargis, Lauren Mendonsa, Daniel Carniak, Maya Mendonsa, Dr. Martin Madar - Theology, Samantha Bagnis - Graduate Student Rep, and James Green - Facilitator

2016-17

• Achievement Highlight - The 16-17 UX Group members trained with multiple usability tests and surveys to include Qualtrics, Google Forms, Optimal Workshop digital card sort, and circle mapping focused on the library website and began administering those tests to students, faculty, and staff for data collection. The UX Group also reviewed and offered feedback on University Library's 20/21 Vision strategic plan. 

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Members: Daniel Carniak, James Green - Facilitator, Ryan Hargis, Maika Llaneza - Staff Rep, Dr. Martin Madar - Theology, Aubrey Meyer, Dr. Leslie Rasmussen - Communication, and Mischell Woodson-Levey

2015-16

• Achievement Highlight - Through the techniques of SWOT analysis, issues and barriers exercises, and Design Thinking methods, the 15-16 UX Group created and administered a campus-wide Qualtrics survey that led to specific user group activities during the 2016-17 academic year that focused on optimizing student satisfaction in programming, outreach, marketing, and web services.