What Happens Next?

Student Concern Form

WHAT HAPPENS ONCE A CONCERN REPORT IS SUBMITTED?

Where Does the Referral Go?

Once a concern report is submitted, it is shared with staff in Care Management Services and reviewed by the X-ACT  Team to determine the next best steps.  Depending on the circumstances, the concerns involved may also be shared with other professional staff who will assist in providing support. Once reviewed, an assigned staff member will typically contact the person reporting the concern to thank and update them on the next steps. This typically happens within one to two business days of the referral being made.

 

Will Someone Meet with the Student?

Based on the information provided, someone from our office may reach out to the involved student directly or work with other colleagues at Xavier to discuss the concerns that have been shared.  These meetings are generally non-confrontational and are designed to help the student navigate any additional difficulties they may be experiencing.  Not all referrals result in a face-to-face meeting with the student.  In many situations, staff can and do provide consultation advice to the person sharing the concern and ask that they follow-up with additional resources to make sure the student is aware of appropriate campus resources.

 

What Updates Are Provided:

When possible and appropriate, we will provide an update to the person making the referral on actions that have been taken.  The amount of information that can be shared in any update is limited substantially by federal privacy laws (including FERPA).