Progress Reports
How do I submit a progress report?
Upon receiving the progress report request via email, there will be an individualized link you can click that will take you into the report(s) for your class(es). If a student is at risk, you can check the box and select the nature of the alert from the drop-down menu. Please refer to the video tutorial for more information.
Please add any additional comments that would give us a complete picture of the student's challenges and/or provide additional context to your concern. You do not need to enter information for a student who is making appropriate progress.
Once you have finished entering information for students who need assistance, please click "submit all students" at the bottom of the form. If you have no at-risk students, please submit the form indicating that all students are making appropriate progress.
What happens when you submit the progress report?
When you submit a progress report, it is logged in EAB Navigate on each student’s profile. If you include a notification from the drop-down menu, an email is sent to both the student and the Care Manager.
The student receives an email from a generic no-reply email account. The email includes which class the notification is for, which notification was selected from the drop-down menu, and campus resources available to the student. We encourage students to speak directly with their professors about their concerns and help them make an appointment with their Care Manager. The student will not see any additional comments you share, but those will be logged in EAB Navigate.
The Care Manager will also receive an email notification for all alerts. CMs track this information and will reach out to the student if there is a pattern of concerns or if there are other indicators that suggest more active intervention is necessary.
The Care Manager may contact faculty members for more information as needed. Updates regarding coach intervention with the student will be logged in EAB Navigate. Faculty members can contact the Success Coach if they have additional questions or information to share.
If a student has multiple alerts, the Care Manager may choose to combine the alerts to more easily manage their caseload. As a reporter, you will receive an email when a case is closed.
How frequently are faculty asked to submit feedback?
Faculty teaching undergraduate courses will receive a progress report seeking feedback once each semester. Some courses, such as independent studies, internships, practicums, and courses with lower enrollment, have been omitted from the request.
There are two ways faculty may submit feedback regarding students.
NAVIGATE ALERTS—If the concern is academic-based (low grades, missed classes, missing assignments, etc.), they can issue an alert for academic reasons. If a Care Manager meets with a student and discovers factors beyond academic concerns involved, the coach will then submit a Student of Concern report.
STUDENT OF CONCERN REPORT—Any student concerns that are beyond the scope of academics (including mental health, behavior, health, or safety concerns) should be submitted via the Student of Concern Report. The Student of Concern report may also include academic components, but that is in addition to non-academic concerns.
How does this interact with the midterm grades submitted?
The Care Manager tracks all midterm grades submitted through Banner. This information, in addition to progress report feedback, helps coaches connect with students who may need additional support to be successful. Care Managers will reach out to all students who receive a midterm grade of D or lower to connect and discuss ways to turn things around.
Additional Questions?
Please email careandsupport@xavier.edu with any additional questions you may have about this process.