Jagan Jacob, PhD
Assistant Professor, Business Analytics and Information Systems
Jagan Jacob is an assistant professor of management in the Williams College of Business at Xavier University. Jagan received a Ph.D. in Business Administration from The University of Rochester.
In his research, Jagan uses mathematical models to solve problems related to revenue management, service operations, and strategic competition between firms. He is especially interested in (1) pricing and design of two-sided digital platforms including ride-sharing platforms (such as Uber and Lyft) and online marketplaces (such as eBay), and (2) equilibrium behavior of strategic customers and providers in services involving queues. He uses techniques and theories from industrial organization, queueing theory, stochastic processes, optimization, mechanism design and game theory.
He has published in peer-reviewed journals such as Transportation Research Part E: Logistics and Transportation Review, International Journal of Revenue Management, etc., and has presented his research at various refereed/invited conferences including MSOM/POMS/RMP/INFORMS/TSL conferences.
Expertise
Operations Management, Pricing and Revenue Management, Service Operations, Transportation Economics, OM-Marketing Interface
First Year at Xavier
2020
Degrees
- Ph.D., Business Administration (Major in Operations Management), University of Rochester, 2020
- MS, Business Administration, University of Rochester, 2017
- Integrated Dual Degree (Bachelor of Technology and Master of Technology), Industrial Engineering, Indian Institute of Technology Kharagpur, 2014